Worldwide shipping - 100% tracked, and free.
Every piece is handmade to order in our workshop in Vilnius, Lithuania, and shipped via FedEx (occasionally DHL for larger pieces). You'll automatically receive tracking information as soon as your order is on its way.
Production time
Outside of peak season, production takes around 4-8 business days. Around peak season - Black Friday and Christmas - order volumes are higher, so production can take longer. If you're ordering for the holidays, we recommend placing your order early.
Delivery times (from dispatch)
EU: 3-7 business days
US & Canada: 4-8 business days
Australia: 5-9 business days
Other destinations: typically 6-12 business days, depending on location
Faster delivery
For an added fee, you can choose Priority Processing + Express Shipping at checkout. This moves you to the front of the production queue - your piece is made in 1-3 business days and shipped express, typically arriving in 2-5 business days to the US and 1-4 business days within the EU.
Delivery restrictions
We're unable to deliver to PO Boxes or military base addresses, so please use a standard street address at checkout.
Customs, duties & taxes
If you're in the EU, there's nothing extra to pay. For orders to the US, Canada, the UK and other non-EU destinations, import duties and taxes may be charged when your parcel arrives - these aren't included in the price and are the responsibility of the recipient. For the US specifically, this is usually around 15% of the order value, plus a small carrier handling fee. If you're unsure about the charges for your own country, just reach out and we'll help however we can.